YOUR TERMS AND CONDITIONS OF USE

 

Preamble

www.artisnation.com site is a site developed by Mateda Creation and remains the property of Creation in its entirety, and all rights pertaining thereto. Reproduction in whole or in part, is always subject to the authorization of the owners. However, hypertext links to the site are permitted without specific requests.

1. Acceptance of Terms

The customer acknowledges having read, at the time of ordering, the special conditions of sale stated on this screen and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between Mateda Creation and its client, the two parties accepting them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless prior express written consent.

2. Products

The photographs illustrating the products are not contractual. If errors occur, shall in no case the responsibility of Mateda Creation will be committed.
Illustrations and other graphic elements provided by artists remain the property variables artists. Any reproduction is prohibited under penalty of prosecution.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. Mateda Creation confirms the acceptance of purchase order to the email address he has given. The sale will be concluded only after the confirmation of the order. Mateda Creation reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer when making an order is this: if error in the recipient's details, the seller can not be held responsible for failure in which it could be to deliver the product.

4. Shipping

After order confirmation, Mateda Creation is committed to delivering to its carrier, all items ordered by the buyer and within 5 working days, except in cases of stock given on the site. The carrier undertakes to deliver to him the order to the buyer's address provided by Mateda Creation. Also for deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other fees payable under the laws of the country receipt of order. All orders placed Mateda Creation is intended for personal use by customers. Clients or recipients of the products is strictly forbidden partial or complete products. Mateda Creation fact emerges from all legal responsibilities if the payment of taxes was not made by the customer. Delivery will be made by post or by colissimo international postal services or Chronopost. Delivery is made within the timeframe agreed with the client by delivering product directly to the recipient, or in his absence, another person authorized by the customer. The possible delays do not entitle the buyer to claim damages. The delivery in the ECE countries are made by La Poste colissimo Europe, for deliveries outside the EEC deliveries are made by international postal services or Chronopost. In the case of a technical product, the customer will pay particular attention to ensure proper functioning of the equipment delivered, read the instruction manual supplied to it. In case of defects, the buyer has the right of return as provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have a period of 48 hours to file a claim with the carrier in case of missing or damaged. For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. If the client wishes 2 places of delivery, he spent two orders, with delivery charge.

5. Withdrawal

You have 7 days (from receipt of items) to form an opinion. In case of exchange or refund, (the) well (s) at the following address: 6 rue René Mateda Creation Dricot 51100 Epernay.
Goods returned must be properly protected in their original packaging or equivalent, in a perfect condition (not damaged, undamaged, not dirty ,...). Return costs are the responsibility of the buyer.
Upon exercise of the right of withdrawal, Mateda Creation is required to refund the money paid by the customer at no charge except return postage. Repayment is due within a maximum period of 30 days.

6. Price

All prices are quoted in Euro including VAT (19.6%). The price on the product description does not include shipping. The price listed in the order confirmation is the final price, all taxes and VAT for France and the EEC countries. This price includes the price of products, handling, packaging and storage of goods, freight and commissioning.

7. Payment

The price charged to the customer is the price indicated on the order confirmation sent by Mateda Creation. The product price is payable the day of the order. Payment is by credit card bearing the initials CB or paypal. Online paypal module allows you to pay via a bank server in a secure environment. No. Your credit card is routed to servers in the bank, your payment is made directly in a secure environment without going through the server of the shop, ensuring even more important that your number is known only to paying agency. The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal of payment, the order will be canceled and the customer notified by email. Moreover, Mateda Creation reserves the right to refuse any order from a customer with whom there is a dispute.

8. Litigation

This contract is subject to French law. Mateda Creation can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. Responsibility for Creation Mateda Creation will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in implementing this contract, the purchaser may, before any legal action to seek an amicable solution with the help of: a professional association for the industry, an association of consumers or other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal warranty, nor the duration of the warranty contract. It is reminded that in general, and subject to the discretion of courts, the provisions of this Agreement relating to the contractual guarantee assumes that the purchaser honors its financial commitments to the seller. Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution. Otherwise, the Tribunal de Commerce de Reims has exclusive jurisdiction, regardless of delivery location and method of payment accepted.

9. Warranty

Mateda Creation ensures that all selected products are provided directly by the artists. In all cases Mateda Creation can not be held responsible for non compliance with regulations and laws in force in the receiving country, the responsibility Mateda Creation is always limited to the value of the product in question, its value to date of sale and with no possibility of appeal to the brand or company producing the product.
You can contact customer service: 5 / 7 (Monday to Friday) by email to contact@artisnation.com (reply within 24 hours) or to +339 70 46 24 47.

10. Legal Information

Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. According to law "and Freedoms", the processing of personal information about clients is the subject of a declaration to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before Mateda Creation. In addition, Mateda Creation will not provide free or in exchange of information on its customers to third parties.


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